Privacy Policy
At Mama Said (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from our online store.
When you interact with our website—whether by subscribing to our newsletter, placing an order, or contacting us—we may collect personal information such as your name, email address, shipping address, phone number, and payment details. By providing this information, you consent to our use of it as outlined in this policy. You agree that Mama Said may collect your personal information for the purposes of order fulfillment, marketing communications, account maintenance, or other purposes permitted by our Privacy Policy. By visiting mamasaid.shop and by submitting my information you agree with the Privacy Policy and the website’s Terms of Service.
If you sign up for and consent to receive emails from us, you receive a discount on your first purchase via coupon code. You can unsubscribe from our emails by using the unsubscribe link in the email footer at any time or emailing us at support@mamasaid.shop with the subject line “Opt Out.” We calculate the value of the offer and financial incentive by using the expense related to the offer. Offer cannot be combined with any other promotion or discount. Offer cannot be applied to past purchases, shipping costs, taxes, or gift card purchases. Offer cannot be sold or otherwise exchanged and has no cash value.
We use your information to process, fulfill, and ship your orders, respond to customer service inquiries, send order confirmations and occasional promotional updates (if you opt in), improve our website and products, and comply with legal requirements. We do not sell or rent your personal information. However, we may share it with trusted third-party service providers who help us operate our website, process payments, and deliver services. These providers only receive the data necessary to perform their functions and are not authorized to use it for any other purpose.
We retain your personal information as long as needed to fulfill your orders, provide customer service, and meet legal and operational requirements. At this time, we retain customer data indefinitely unless you request deletion. If you would like to access, correct, or delete your personal information, or opt out of marketing communications, you can contact us at support@mamasaid.shop. Under the California Consumer Privacy Act (CCPA), you also have the right to know what personal data we collect, request a copy of it, request its deletion, and opt out of the sale of personal data (although we do not sell any personal information). To make a request under CCPA, please email us with the subject line “CCPA Request.”
Our website may use functional cookies to support features like shopping cart activity and user preferences. You can disable cookies in your browser settings, but doing so may affect how certain features of our site function.
We take reasonable administrative, technical, and physical steps to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal data from anyone under that age. If you believe that we may have collected information from a child, please contact us immediately so we can delete it.
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any significant updates will be posted on this page along with the effective date. By continuing to use our website, you agree to the terms of the most current version of this policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support@mamasaid.shop.