Contact Us

Shipping: 

We'll send you an email when you place your order. We ship on Mondays and Tuesdays to help avoid extended heat exposure during transit. Shipping times vary based on your location and the selected carrier. From April through September, we only ship within California. From October through March, we ship nationwide. We are working on expanding our shipping options! Join our email list or follow our socials for updates. If you have any questions, don't hesitate to reach out to us at support@mamasaid.shop.

Returns/Exchanges: 

To help ensure the safety and quality of our products for all customers, we do not accept returns. But we want you to be 100% happy with our products. If you receive the wrong item, your package arrives damaged, or you have any other questions or concerns, please reach out to us within 14 days of receipt at support@mamasaid.shop and we will work together to find a resolution.

Questions: 

Reach out to us anytime at support@mamasaid.shop if you need help with an order or have any questions! We’d love to hear from you.

Become a Wholesale Partner:

We’re partnering with select retailers in Southern California and the Bay Area who value high-integrity, standout products with simple ingredients. Whether you’re a boutique, grocer, spa, or wellness shop looking to offer small-batch, toxin-free skincare, we’d love to connect. Feel free to contact us at wholesale@mamasaid.shop.